Salesforce Exam ARC-801 Topic 11 Question 29 Discussion

Actual exam question for Salesforce's ARC-801 exam

Question #: 29
Topic #: 11

The business model of Universal Containers (UC) puts a strong emphasis on indirect sales and service processes. UC's customers are primarily distributors, resellers, and service providers who either sell or service products independently,or collaborate with UC on joint opportunities and cases. In the past, collaboration was primarily driven through email but UC wants to bring both service and sales collaboration onto one consolidated platform.

Which solution should a Solution Architect recommend to create better collaboration and visibility for UC employees, resellers, and service partners?

AGrant access to resellers and partners by providing Sales Cloud licenses and Service Cloud licenses.

BGrant access to resellers and partners byproviding Partner Community licenses.

CGrant access to resellers and partners by providing Customer Community licenses.

DGrant access to resellers and partners by providing Customer Community Plus licenses.

Show Suggested Answer

Suggested Answer: B

This type of license allowsexternal users to access standard Salesforce objects such as accounts, contacts, leads, opportunities, and cases.It also enables them to collaborate with UCemployees and other partners on joint sales and service processes34.

by Alisha at Jun 24, 2024, 12:37 AM

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Brinda

4 months ago

Haha, yeah Customer Community Plus is probably more suited for, well, actual customers. Partner Community is the way to go here.

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Deangelo

4 months ago

D) Customer Community Plus licenses? That's overkill for just managing collaboration with resellers and partners.

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Kiley

2 months ago

C) Grant access to resellers and partners by providing Customer Community licenses.

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Emmanuel

2 months ago

B) Grant access to resellers and partners by providing Partner Community licenses.

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Freeman

3 months ago

A) Grant access to resellers and partners by providing Sales Cloud licenses and Service Cloud licenses.

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Carissa

3 months ago

C) Grant access to resellers and partners by providing Customer Community licenses.

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Glenn

3 months ago

B) Grant access to resellers and partners by providing Partner Community licenses.

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Zoila

3 months ago

A) Grant access to resellers and partners by providing Sales Cloud licenses and Service Cloud licenses.

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Alida

4 months ago

I believe Customer Community Plus licenses would provide the necessary collaboration and visibility for UC employees, resellers, and service partners.

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Rosio

4 months ago

I'm not sure about the differences between the Community options, but Partner Community does sound like it would fit UC's needs the best.

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Malissa

3 months ago

B) Grant access to resellers and partners by providing Partner Community licenses.

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Jesusa

4 months ago

A) Grant access to resellers and partners by providing Sales Cloud licenses and Service Cloud licenses.

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Filiberto

4 months ago

I'm not sure, but I think Customer Community licenses could also work for UC's needs.

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Johnetta

4 months ago

I agree with Alita. Partner Community is designed specifically for this type of scenario with resellers and service partners.

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Yuki

3 months ago

I agree with Alita. Partner Community is designed specifically for this type of scenario with resellers and service partners.

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Lore

3 months ago

B) Grant access to resellers and partners by providing Partner Community licenses.

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Gilbert

3 months ago

A) Grant access to resellers and partners by providing Sales Cloud licenses and Service Cloud licenses.

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Bernardine

4 months ago

I agree with Kattie. Partner Community licenses would be the best choice for better collaboration.

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Kattie

4 months ago

I think the Solution Architect should recommend option B, Partner Community licenses.

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Alita

5 months ago

B) Partner Community licenses seem like the best solution to bring all the collaboration onto one platform.

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Edgar

4 months ago

B) Partner Community licenses seem like the best solution to bring all the collaboration onto one platform.

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Joni

4 months ago

A) Grant access to resellers and partners by providing Sales Cloud licenses and Service Cloud licenses.

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