Salesforce Exam ARC-801 Topic 11 Question 28 Discussion

Actual exam question for Salesforce's ARC-801 exam

Question #: 28
Topic #: 11

Universal Containers uses an ERP as system of record (SOR) for its product data, and Sales Cloud and Revenue Cloud for its sales dat

a. TheProduct data must be synced with Salesforce so that sales representatives can add the products to their Opportunities and Quotes. As Products are deactivated within the ERP, they should no longer be available. Since Sales Cloud is the SOR for Opportunities and Revenue Cloud is the SOR for Quotes, the Solution Architect has been asked to come up with an archiving strategy that preserves Opportunity and Quote data related to these deactivated products m Salesforce for historical reference.

What should a Solution Architect recommend to manage the deactivation of the Products and archiving of the Saks data?

ADelete the Product in Salesforce once it is deactivated in the ERP. Archive the Opportunity and Quote data m a third-party system and bring back into Salesforce as External Objects.

BRemove the Product from active Opportunities and Quotes. Archive the Opportunity and Quote data in a third-parry system and bring back into Salesforce as External Objects.

CDeactivate the Product m Salesforce once it is deactivated m the ERP. Archive the Opportunity and Quote data in a third-party system and bring back into Salesforce as External Objects.

DDeactivate the Product in Salesforce once it is deactivated m the ERP. Mark the Opportunity and Quote data in Salesforce as inactive so they do not show up in reporting.

Show Suggested Answer

Suggested Answer: D

Deactivating products in Salesforce aligns with the ERP's status, maintaining data integrity without losing historical data. Marking related Opportunity and Quote data as inactive preserves historical records for reference without affecting active reporting, ensuring compliance with data retention policies and supporting accurate data analysis and decision-making.

by Theron at Jun 01, 2024, 12:58 PM

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Johnna

5 months ago

I don't know, archiving data in a third-party system sounds like a lot of work. Why not just deactivate the product and mark the related data as inactive? That's my vote for option D.

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Kenny

5 months ago

Haha, imagine trying to explain to the sales team why their favorite product suddenly disappeared from Salesforce. Option C is the way to go, for sure.

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Vincent

4 months ago

I agree, Option C is the most logical solution to manage the deactivation of products and archiving of sales data.

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Keneth

5 months ago

Yeah, it would be a tough conversation to have with the sales team. Option C seems like the best choice to keep everything in sync.

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Pearlene

6 months ago

Hmm, I'm not sure about deleting the product in Salesforce right away. What if someone needs to reference that data later? Option C seems like the best compromise.

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Ulysses

5 months ago

User 2

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Yvonne

5 months ago

User 1

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Rose

6 months ago

Option D looks good to me. Marking the Opportunity and Quote data as inactive is a neat way to preserve the historical records without cluttering up the system.

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Emmanuel

5 months ago

Yes, deactivating the Product in Salesforce and marking the Opportunity and Quote data as inactive seems like a practical solution to maintain data integrity.

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Ma

5 months ago

I agree, it's important to keep the historical data accessible but not in the way of current operations.

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Serina

6 months ago

Option D looks good to me. Marking the Opportunity and Quote data as inactive is a neat way to preserve the historical records without cluttering up the system.

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Nelida

6 months ago

I disagree, I believe we should deactivate the Product in Salesforce and archive the Opportunity and Quote data in a third-party system.

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Dallas

6 months ago

I think we should delete the Product in Salesforce once it is deactivated in the ERP.

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Timothy

6 months ago

I think option C is the way to go. Deactivating the product in Salesforce and archiving the data in a third-party system seems like the most sensible approach.

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Leanna

5 months ago

I think so too. Deactivating the product in Salesforce and archiving the data externally is a good way to maintain historical records.

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Santos

5 months ago

I agree, option C seems like the best choice. It keeps the data organized and easily accessible.

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Alaine

5 months ago

I think so too, deactivating the product in Salesforce and archiving the data externally makes sense.

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Roslyn

5 months ago

I see your point, but archiving the data in a third-party system for historical reference could be valuable. Option A might be worth considering.

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Sol

5 months ago

But wouldn't it be better to delete the product in Salesforce once it's deactivated in the ERP? That way there's no confusion.

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Elly

6 months ago

I agree, option C sounds like the best solution.

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Yoko

6 months ago

I agree, option C sounds like the best solution. Deactivating the product in Salesforce keeps everything in sync.

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