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Salesforce Exam ARC-101 Topic 3 Question 33 Discussion

Actual exam question for Salesforce's ARC-101 exam
Question #: 33
Topic #: 3
[All ARC-101 Questions]

Only authorized users are allowed access to the EBS and the Enterprise DMS.

Customers call Customer Support when they need clarification on their bills. Customer Support needs seamless access to customer billing information from the E and view generated bills from the DMS.

Which three authorization and authentication needs should an integration consultant consider while integrating the DMS and ESB with Salesforce?

should an integration consultant consider while integrating the DMS and ESB with Salesforce?

Choose 3 answers

Show Suggested Answer Hide Answer
Suggested Answer: B, D, E

by Merilyn at Apr 13, 2024, 02:22 AM

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Velda
5 months ago
Haha, I bet the person who wrote option D was just trying to mess with us. 'Hey, let's just throw everything into Salesforce, what could go wrong?'
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Devorah
5 months ago
D is just a terrible idea. Migrating the entire DMS and EBS into Salesforce? That's overkill and a recipe for disaster!
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Roxanne
6 months ago
E is tempting, but that would be a security risk. The users should still have to authenticate themselves to access the systems.
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Loren
5 months ago
E is tempting, but that would be a security risk. The users should still have to authenticate themselves to access the systems.
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Cordell
5 months ago
C) Consider Enterprise security needs for access to DMS and EBS.
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Cordelia
5 months ago
A) Users should be authorized to view information specific to the customer they are servicing without a need to search for customer.
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Leslie
6 months ago
B and C are important for ensuring the security of the DMS and EBS systems. We can't just expose those systems without proper authentication and authorization.
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Rashad
5 months ago
C) Consider Enterprise security needs for access to DMS and EBS.
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Millie
5 months ago
B) Identify options to maintain DMS and EBS authentication and authorization details in Salesforce.
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Golda
6 months ago
Option A makes sense - the support agents need access to the specific customer's information, not the entire customer database.
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Jess
5 months ago
C) Consider Enterprise security needs for access to DMS and EBS.
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Alva
5 months ago
B) Identify options to maintain DMS and EBS authentication and authorization details in Salesforce.
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Margret
5 months ago
A) Users should be authorized to view information specific to the customer they are servicing without a need to search for customer.
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Corinne
7 months ago
I believe option C is also crucial, considering the security needs for accessing DMS and EBS.
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Caprice
7 months ago
I agree with option A, it would make the customer support process more efficient.
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Jutta
7 months ago
I think option A is important because users need to access specific customer information easily.
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Noelia
8 months ago
Exactly, we need to find a way to maintain the DMS and EBS authentication and authorization details in Salesforce, as per option B. That way, we can keep the security controls in place while still allowing seamless access for Customer Support.
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Cassi
8 months ago
That's a good point. Maybe we could look at single sign-on or other options to make it easier for users to authenticate, but without completely removing the login step.
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Eden
8 months ago
I'm not sure about option E though. Automatically authenticating users without them having to enter a username and password could be a security risk. We need to balance convenience with security.
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Dominga
6 months ago
Option C is also crucial. We must prioritize enterprise security needs.
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Nadine
6 months ago
I agree with Luisa. It's important for customer support to quickly find the necessary data.
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Luisa
7 months ago
I think option A makes sense. Users should easily access customer-specific information.
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Kayleigh
8 months ago
Definitely, option A is a must. We don't want Customer Support agents having access to information they shouldn't see. And option C is crucial - we need to consider the overall enterprise security needs for accessing the DMS and EBS.
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Dyan
8 months ago
I agree, the key is ensuring the right level of authorization and authentication. We need to make sure that users can only access the information they're authorized to see, without having to search for the customer each time.
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Alpha
8 months ago
This question seems pretty straightforward. We need to ensure that only authorized users can access the EBS and Enterprise DMS, and that Customer Support can seamlessly access customer billing information from the ESB and view generated bills from the DMS.
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