Salesforce Exam ADX-271 Topic 6 Question 25 Discussion

Actual exam question for Salesforce's ADX-271 exam

Question #: 25
Topic #: 6

The product marketing team is revising its product data sheets and FAQ documentation to msupport major upgrades across the product line. Preliminary analysis shows the new articles have fewer views in the Partner and Customer Communities than expected.

What are three ways to increase the visibility of these Knowledge articles? Choose 3 answers

Select one or more of the following:

AUse the Recommendations component to promote specific articles to defined groups of users (Channels)

BPlace hotlink URLs to these topics in the header component

CCreate a new navigational topic for 'New Products' and make sure the new articles are massigned to that user

DMake sure that the right fields in the Knowledge object are indexed to improve results in the Universal Search component

EUse the Featured Topics component to promote the topics related to these new articles

Show Suggested Answer

Suggested Answer: A, C, E

by Rhea at Oct 25, 2022, 06:26 AM

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