Salesforce Exam Advanced Cross Channel Topic 1 Question 32 Discussion

Actual exam question for Salesforce's Advanced Cross Channel exam

Question #: 32
Topic #: 1

You are using replace inbox message feature. But your audience has changed and some of the contacts who received the first message do not exist. What would happen?

Athe inbox message is replaced for all user.

Bthe inbox message is replaced only for users who do not exist:

Cinbox message Is replaced for users who read the first message.

DInbox message is replaced for existing usef s and deleted for users who do not eixist.

Show Suggested Answer

Suggested Answer: D

by Merissa at Apr 10, 2024, 10:48 PM

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Margurite

5 months ago

Option D is the way to go, folks. Gotta keep the living updated and let the dead stay in peace. Unless, of course, you're running a ghostly communication service. Then option C might be more fitting!

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Tamekia

4 months ago

D) Inbox message is replaced for existing users and deleted for users who do not exist.

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German

5 months ago

A) the inbox message is replaced for all user.

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D is the clear winner here. You need to update the message for the existing users and delete it for the ones who no longer exist. Otherwise, you might end up sending messages to the Bermuda Triangle of email accounts.

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Heike

5 months ago

D) Inbox message is replaced for existing users and deleted for users who do not exist.

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Marsha

5 months ago

A) the inbox message is replaced for all user.

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Hermila

6 months ago

I believe the message should be replaced for existing users and deleted for those who do not exist.

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Casandra

6 months ago

C is the way to go! If the message has already been read, then replacing it wouldn't make much sense. Gotta keep the audience informed, even if some of them have moved on to the afterlife.

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Dong

5 months ago

C) inbox message Is replaced for users who read the first message.

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Belen

5 months ago

C) inbox message Is replaced for users who read the first message.

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Martha

5 months ago

B) the inbox message is replaced only for users who do not exist.

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Lindsey

6 months ago

B) the inbox message is replaced only for users who do not exist.

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Pamela

6 months ago

A) the inbox message is replaced for all user.

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Micaela

6 months ago

A) the inbox message is replaced for all user.

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Tammy

6 months ago

I'm going with B. It makes sense to only replace the message for the users who no longer exist. That way, the rest of the audience still gets the updated information.

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Levi

5 months ago

I'm going with B. It makes sense to only replace the message for the users who no longer exist. That way, the rest of the audience still gets the updated information.

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Tu

6 months ago

B) the inbox message is replaced only for users who do not exist:

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Helga

6 months ago

A) the inbox message is replaced for all user.

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Una

6 months ago

B) the inbox message is replaced only for users who do not exist:

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Rikki

6 months ago

A) the inbox message is replaced for all user.

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Cherelle

6 months ago

B) the inbox message is replaced only for users who do not exist.

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Renay

6 months ago

A) the inbox message is replaced for all user.

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Odelia

6 months ago

But what about users who have already read the original message?

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Tennie

7 months ago

Hmm, option D seems the most logical choice. You wouldn't want to replace the message for users who no longer exist. That would be like trying to send a letter to a ghost address!

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Bernardine

7 months ago

Agreed, it makes sense to only replace the message for existing users.

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Dorinda

7 months ago

I think option D is the best choice.

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Lenna

7 months ago

I disagree. The message should only be replaced for users who do not exist.

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Odelia

7 months ago

I think the inbox message should be replaced for all users, regardless of existence.

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Arlette

8 months ago

I'm leaning towards option D as well. It makes the most sense to handle the non-existent users properly, while still updating the message for the existing ones. Gotta cover all the bases, you know?

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Maurine

8 months ago

Ha, this question is a real head-scratcher. Maybe the developer who wrote this 'replace inbox message' feature was having a bad day and just didn't think it through properly. Option A sounds like the lazy way out.

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Shenika

8 months ago

Hmm, I'm not sure. Option C about only replacing for users who read the first message seems a bit weird to me. Why would that be the behavior? Seems like an odd edge case.

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Lili

8 months ago

I disagree, I think option D is the correct answer. It's important to handle the non-existent users properly, you can't just leave the old message there for them. Deleting it is the right thing to do.

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Amie

7 months ago

Yes, I agree. It's important to delete the message for non-existent users.

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Lorriane

7 months ago

I think option D is the best choice.

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Alayna

8 months ago

Option B seems the most straightforward to me. If some contacts no longer exist, it makes sense that the message would only be replaced for those users. Replacing it for everyone seems overkill.

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Kristal

8 months ago

This is a tricky question. I'm not sure about the exact behavior of the 'replace inbox message' feature. I'm leaning towards option D, as it seems the most logical - replace the message for existing users and delete it for those who don't exist. But I'm not 100% confident about that.

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