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Salesforce Exam Advanced Administrator Topic 2 Question 102 Discussion

Actual exam question for Salesforce's Advanced Administrator exam
Question #: 102
Topic #: 2
[All Advanced Administrator Questions]

The sales manager at Cloud Kicks (CK) wants to make sure the accounts that CK serves are happy. One way they track this is by how many open cases an account has with CK. The sales manager asks CK's administrator to build a report to show Accounts with Open Cases.

What report type would this be?

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Suggested Answer: B

A joined report is a type of report that allows you to create multiple report blocks that provide different views of your data. Each report block can have its own fields, columns, sorting, and filtering. A joined report can only be created from summary or matrix reports. You can use a joined report to show data from different report types or data sources on a single report. In this case, you can use a joined report to show Accounts with Open Cases by creating two report blocks: one for accounts and one for cases with a filter for open status. You can then join the two blocks by a common field such as Account ID or Account Name. Reference: https://help.salesforce.com/s/articleView?id=sf.reports_joined_format.htm&type=5 https://help.salesforce.com/s/articleView?id=sf.reports_examples_joined.htm&type=5


by Serita at Jan 12, 2025, 03:56 PM

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Hillary
2 days ago
Hmm, I was thinking it might be a Matrix Report since it's showing Accounts with Open Cases, which could be a matrix-style layout.
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Han
2 days ago
I'm not sure, but I think Matrix Report could also work to show Accounts with Open Cases.
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Carey
4 days ago
I agree with Matthew, Summary Report makes sense for tracking open cases.
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Valentin
6 days ago
I think it's a Summary Report. The question mentions tracking open cases, which sounds like a summary of account data.
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Matthew
11 days ago
I think the report type would be Summary Report.
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