Salesforce Exam Advanced Administrator Topic 15 Question 22 Discussion

Actual exam question for Salesforce's Advanced Administrator exam

Question #: 22
Topic #: 15

Universal Containers wants to implement a new entitlement process for premier support accounts. This support includes phone contact with the customer every 24 hours from the time the case is created for as long as it remains open.

How should an administrator configure this requirement?

ACreate an independent milestone

BConfigure an escalation rule

CBuild a sequential milestone

DEnable milestone tracker

Show Suggested Answer

Suggested Answer: D

by France at May 08, 2022, 11:31 PM

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