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Salesforce Exam Advanced Administrator Topic 1 Question 93 Discussion

Actual exam question for Salesforce's Advanced Administrator exam
Question #: 93
Topic #: 1
[All Advanced Administrator Questions]

The sales manager at Cloud Kicks (CK) wants to make sure the accounts that CK serves are happy. One way they track this is by how many open cases an account has with CK. The sales manager asks CK's administrator to build a report to show Accounts with Open Cases.

What report type would this be?

Show Suggested Answer Hide Answer
Suggested Answer: B

A joined report is a type of report that allows you to create multiple report blocks that provide different views of your data. Each report block can have its own fields, columns, sorting, and filtering. A joined report can only be created from summary or matrix reports. You can use a joined report to show data from different report types or data sources on a single report. In this case, you can use a joined report to show Accounts with Open Cases by creating two report blocks: one for accounts and one for cases with a filter for open status. You can then join the two blocks by a common field such as Account ID or Account Name. Reference: https://help.salesforce.com/s/articleView?id=sf.reports_joined_format.htm&type=5 https://help.salesforce.com/s/articleView?id=sf.reports_examples_joined.htm&type=5


by German at Sep 08, 2024, 08:16 AM

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Yasuko
2 months ago
I'm going with C) Summary Report. Seems like the best way to get the high-level view the sales manager is looking for.
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Bernadine
1 months ago
Summary Report seems like the most appropriate choice.
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Earleen
1 months ago
Summary Report it is then. It's the most efficient way to track accounts with open cases.
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Malcolm
1 months ago
I would choose C) Summary Report as well.
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Mirta
2 months ago
Agreed, a Summary Report would give a good overview.
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Adela
2 months ago
I agree, a Summary Report would be perfect for this situation. It will show the total number of open cases for each account.
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Kiley
2 months ago
I think C) Summary Report is the way to go.
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Cherelle
2 months ago
I think C) Summary Report is the right choice too. It will give a quick overview of the accounts with open cases.
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Lanie
2 months ago
Haha, I bet the sales manager is just hoping the report doesn't show too many open cases. Gotta keep those customers happy!
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Francoise
3 months ago
I'm not sure, but I think D) Matrix Report could also work for this scenario.
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Corinne
3 months ago
This has to be a Bucket Report. We're grouping the accounts based on the number of open cases, right?
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Wilford
1 months ago
Exactly, a Bucket Report would be the best choice for showing Accounts with Open Cases.
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Avery
2 months ago
That makes sense. Bucket Reports are used for grouping records based on ranges or categories.
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Ulysses
2 months ago
Yes, you're correct. It should be a Bucket Report.
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Hester
3 months ago
Definitely a Matrix Report. We need to see the accounts on one axis and the open cases on the other to get a clear picture.
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Sue
3 months ago
I think it's a Summary Report. The description mentions tracking the number of open cases per account, which sounds like a summarized view to me.
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Lynelle
2 months ago
D) Matrix Report
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Yolande
2 months ago
C) Summary Report
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Melissa
2 months ago
B) Joined Report
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Antonio
2 months ago
A) Bucket Report
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Darnell
3 months ago
I agree with Jestine, a Summary Report makes sense for tracking open cases.
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Jestine
3 months ago
I think the report type would be C) Summary Report.
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