MultipleChoice
Universal Containers (UC) is implementing Salesforce and will be using Salesforce to track customer complaints, provide white papers on products, and provide subscription based support.
Which license type will UC users need to fulfill UC's requirements?
OptionsMultipleChoice
Universal Containers (UC) is in the process of migrating lagacy inventory data from an enterprise resources planning (ERP) system into Sales Cloud with the following requirements:
Legacy inventory data will be stored in a custom child objects called Inventory_c.
Inventory data should be related to the standard Account object.
The Inventory_c object should Inhent the same sharing rules as the Account object.
Anytime an Account record is deleted in Salesforce, the related Inventory_c record(s) should be deleted as well.
What type of relationship field should a data architect recommend in this scenario?
OptionsMultipleChoice
Northern Trail Outfitters (NTO) has the following systems:
Customer master-source of truth for customer information
Service cloud-customer support
Marketing cloud-marketing support
Enterprise data warehouse---business reporting
The customer data is duplicated across all these system and are not kept in sync. Customers are also complaining that they get repeated marketing emails and have to call into update their information.
NTO is planning to implement master data management (MDM) solution across the enterprise.
Which three data will an MDM tool solve?
Choose 3 answers
OptionsMultipleChoice
Ursa Major Solar's legacy system has a quarterly accounts receivable report that compiles data from the following:
- Accounts
- Contacts
- Opportunities
- Orders
- Order Line Items
Which issue will an architect have when implementing this in Salesforce?
OptionsMultipleChoice
UC is building a salesforce application to track contacts and their respective conferences that they have attended with the following requirements:
1. Contacts will be stored in the standard contact object.
2. Conferences will be stored in a custom conference__c object.
3. Each contact may attend multiple conferences and each conference may be related to multiple contacts.
How should a data architect model the relationship between the contact and conference objects?
OptionsMultipleChoice
A large retail B2C customer wants to build a 360 view of its customer for its call center agents. The customer interaction is currently maintained in the following system: 1. Salesforce CRM
2. Custom billing solution
3. Customer Master Data management (MDM)
4. Contract Management system
5. Marketing solution
What should a data architect recommend that would help upgrade uniquely identify customer across multiple systems:
OptionsMultipleChoice
Universal Containers has 30 million case records. The Case object has 80 fields. Agents are reporting performance issues and time-outs while running case reports in the Salesforce org.
Which solution should a data architect recommend to improve reporting performance?
Options