Free Salesforce CRT-251 Exam Dumps and CRT-251 Exam Questions

Question No: 1

MultipleChoice

The admin at Cloud Kicks recently implemented Sales Cloud and needs to understand the adoption of Lightning Sales Console.

Options

ARun the Salesforce Optimizer.

BOpen the Lightning Usage App.

CCreate a custom report.

Question No: 2

MultipleChoice

Cloud Kicks wants to set up Contacts and Accounts, where Contacts can be associated to multiple Accounts. Additionally, Cloud Kicks wants the ability to identify where activities are happening at the Account level.

Which two configurations will allow this setup?

Choose 2 answers

Options

ASet up Lookup fields on the Account for each tier of relationship.

BEnable the roll-up to a contact's primary account.

CAllow users to relate a Contact to multiple Accounts in Account settings.

DAdd relevant fields for Account Contact Relationship to the page layouts.

Question No: 3

MultipleChoice

The sales director at Universal Containers is concerned the percentage of all Opportunities marked Closed Won is lower than expected. The director wonders if sales reps are converting leads before enough information is known about the prospects.

Which two criteria should a consultant recommend to determine if a lead is qualified ?

Choose 2 answers

Options

AThe lead works for a well-known company.

BThe sales rep believes there is a strong likelihood of a sale to this lead.

CThe lead has submitted a written agreement to purchase.

DThe lead needs Universal Container's products and services.

Question No: 4

MultipleChoice

Universal Containers ts analyzing data to identify gaps, and wants to know which Accounts with open Opportunities are missing Contacts.

Which feature should a consultant recommend to build this report7

Options

ACustom report type

BCross filter

CJoined report

DCustom filter

Question No: 5

MultipleChoice

The executive sponsor at Northern Trail Outfitters wants Salesforce users to know when other users are out of office leveraging Chatter functionality.

What should the consultant recommend'

Options

ACreate an Out of Office group and add users to it.

BEnable Set Out of Office Messages on the user profile.

CCreate a form in Flow Builder to post Chatter notifications on records.

DImplement an email integration to post automatic Chatter notifications.

Question No: 6

MultipleChoice

The Northern Trail Outfitters sales team has reported that many of the Leads they receive are missing an email address or phone number.

Which two approaches should a consultant recommend to address this problem'

Choose 2 answers

Options

ARequire Phone and Email fields on the Lead object.

BCreate a Validation Rule that requires either a Phone or Email.

CConfigure Assignment Rules to only assign Leads with Phone or Email.

DRequire Phone and Email fields on the Lead page layout.

Question No: 7

MultipleChoice

A sales manager at universal Containers wants to give a sales operations user access to the team's forecast. The sales manager is the forecast manager. The sales operations user will need to report on the forecast.

How can the sales operations user get access to the forecast data for the sales manager's team?

Options

AThe consultant can enable the ''View All Forecasts' permission on the sales operations profile.

BThe sales manager can temporarily assign the sales operations user as the manager of the forecast.

CThe consultant can create a custom report type on the forecast and share it with the sates operations user.

DThe sales manager can share the forecasts page with the sales operations user.

Question No: 8

MultipleChoice

Each year, representatives from Universal Containers attend two major industry conferences that generate a large volume of leads. After Leads have been converted to Opportunities, a few months later, the team wants to determine the ROI for each industry conference.

Which solution should the consultant recommend?

Options

ACreate a multi-select picklist and ask representatives to select which conference(s) influenced the lead.

BCreate the Campaigns related list on the Lead page layout, and associate new leads with a campaign.

CCreate a Chatter group for each conference and mention this group on all new leads.

DCreate industry events as campaigns, add leads as Campaign Members, and utilize Customizable Campaign Influence.

Question No: 9

MultipleChoice

The consultant at Universal Containers recently enabled forecasts. A sales manager is concerned that all open Opportunities appear in the Pipeline forecast category. Opportunities in Perception Analysis and Proposal/Price Quote stages should appear in the Best Case category. Opportunities in the Negotiation/Review stage should appear in the Commit category.

How should a consultant ensure Opportunities appear in the correct forecast categories?

Options

AMap Opportunity stages to the appropriate forecast categories.

BCreate a field update with Process Builder to update the forecast category based on the Opportunity stage.

CEdit the probability percentage on Opportunity stage picklist values.

DUpdate the Opportunity stage picklist value labels to match the category to which they should be assigned.

Question No: 10

MultipleChoice

Universal Containers wants to automatically add emails and events that sales reps send and receive from Gmail to the activity timeline of related records.

What should the consultant recommend to meet the requirement?

Options

AGmail for Salesforce

BMarketing Cloud Journeys

CEmail to Lead

DEinstein Activity Capture