Free Salesforce CRT-211 Exam Dumps and CRT-211 Exam Questions

Question No: 11

MultipleChoice

Support agents at Cloud Kicks associate Cases and Bugs so that can report on how many Cases are related to a Bug. A Bug is required to have a Case in order to be created.

Which type of object relationship will meet this requirement?

Options

AJunction

BLookup

CHierarchical

DMaster-detail

Question No: 12

MultipleChoice

Universal Containers has a Positions object that represents job Positions and a Applications object that represent people that have applied to the position. The Job Application object has a lookup to position. They want to run a report that shows all Positions that do NOT have any child job Applications.

Which solution would meet the requirements?

Options

AUse a custom report type that only displays job Application without Positions.

BUse the standard Job Application with Position report type.

CUse the standard Position report type with a cross filters.

DUse the standard Position without job Application report type.

Question No: 13

MultipleChoice

The administrator at Universal Containers does a soft launch of the Salesforce Authenticator app

and allows users to optionally use it to log in. The administrator would now like to look at how

many users have successfully used it since it was rolled out.

What are two ways the administrator can get this information?

Choose 2 answers

A.

Run a session setting report, specifying login methods by user.

B.

Open the Login Access Policies in Setup which shows how many users are using MFA.

C.

Create a new view in Identity Verification History, specifying Method.

Options

DThe order of flow execution is unpredictabl

Question No: 14

MultipleChoice

Cloud kicks has received feedback that customers are frustrated with the amount of time it takes to reach a support agent by area of expertise according to product information after a new case has been submitted.

Which feature should administrator configure in order to improve the case management process?

Options

AOmni-Channel

BEscalation Rules

CMacros

DKnowledge Component

Question No: 15

MultipleChoice

A user at Universal Conta ners wants to load records Intc a custom object named Location drom a .csv file. While using Data Loader, they cannot find the Location object.

What are two reasons this is happening?

Choose 2 answers

Options

AThe label of Location may have been changed.

BData Loader should only be used with standard objects.

CLocation has a master-detail field to Account.

DThe users orofile needs create access to Location.

Question No: 16

MultipleChoice

What should an administrator consider when moving approval processes using a change set?

Options

AChange sets do not include the approval and rejection actions from the source organization

BCustom fields on standard objects will need to be manually added in the target organization.

CThe Unique Name of the approval process is not allowed to be changed once deployed in the target organization.

DChange Sets do not include the order of active approval processes from the source organization.

Question No: 17

MultipleChoice

Universal Containers purchased Field Service Lightning Licenses in Production and wants to make these license available in an active development sandbox with the minimum development impact.

How should an administrator create these licenses in the sandbox?

Options

AMerge Production and the sandbox using a template.

BUse the Match Production Licenses tool.

CRefresh the sandbox from production.

DSubmit a Salesforce support case.

Question No: 18

MultipleChoice

The Marketing Manager has requested that a field be added to each account that displays the number of contacts associated with that account. The manager wants to use this field as part of an email marketing segmentation strategy. How can this requirement be met?

Options

ACreate a custom field on the account. Use a workflow rule to update the field when contacts are added or deleted.

BCreate a custom field on the account. Use an Apex trigger to update the field when contacts are added or deleted.

CCreate a custom formula field on the account using the count() function to count the number of related contacts.

DCreate a roll-up summary field that counts the number of contacts and displays that count on the account.

Question No: 19

MultipleChoice

When a sales rep at Northern Trail tiers to submit a discount request on an opportunity they receive an error:

Which two consideration would cause this error?

Options

AThis field updated is on a cross-object.

BThe approval process is assigned to a queue.

CA validation rule prevents the field update

DThe approval assigned in the process is inactive

Question No: 20

MultipleChoice

The sales team has requested that a new field be added to accounts called Current Customer. The default value will be No and will change 'Yes' if any related opportunity is successfully closed as won.

What can an admin do to meet this requirement?

Options

AConfigure current customer as a roll-up summary field that will recalculate whenever an opportunity is won

BUse an Apex trigger on the Account object that sets the Current customer field when an opportunity is won.

CUse a workflow rule on the Opportunity object that sets the current customer filed an opportunity is won.

DConfigure current customer as a text field and use an approval process to recalculate its value