MultipleChoice
Universal Containers (UC) has several teams working on a new application in Salesforce. Unfortunately, during the release process, it was discovered that the teams had overwritten each others changes.
What should JC use to prevent this from happening in the future?
OptionsMultipleChoice
Cloud Kicks wants managers to be able to approve time-off requests in Salesforce. A business analyst (BA) wrote the following:
User Story.
'As a manager, I want to communicate the status of time-off requests with employees so that I can increase employee satisfaction.'
* A manager can change the status of the request
* A manager can send a comment to the employee about their request.
* The solution must be intuitive.
Why does the BA need to make a change to improve the user story'
OptionsMultipleChoice
An executive stakeholders at Northern Trail Outfitters (NTO) wants to explore automating NTO's Quote-to-Cash process and has asked the business analyst (BA) to pull together some high-level information on possible solutions.
Which type of document should the BA present to the stakeholders?
OptionsMultipleChoice
Universal Containers is implementing a Salesforce solution that's designed to transform its customer service division. During sprint planning, it was determined that the development team would be able to successfully deliver all remaining work items. However, due to unplanned delays, the development team is now at risk of being unable to complete the work items.
The project manager has asked for the business analyst's (BA) help to prioritize the remaining work items. The development team has 16 hours of capacity remaining and is focused on launching a minimum viable product (MVP) of the customer service solution as soon as possible.
Which work items should the BA prioritize with the remaining 16 hours of development capacity?
US-4008 and US-4009
OptionsMultipleChoice
True or False? Knowledge Users will be able to edit and create new Knowledge Articles from the Mobile App.
OptionsMultipleChoice
Does every application development lifecycle require the use of a sandbox for testing?
OptionsMultipleChoice
Should the following item be included in a UX Research Plan? Advanced Prototype
OptionsMultipleChoice
Is the following an Agile Principle: 'Stick to a plan generated in the early stages of the process.'
OptionsMultipleChoice
Passwords CAN be reset using the Salesforce mobile app.
OptionsMultipleChoice
Is the following a benefit of implementing Process Mapping? Spot and resolve flaws in the project early on.
Options