During the release of an important product, a vice president for a different product line brought a valid concern to the project team, which had to be completed before the release. The vice president has not participated in other product discussions until now. This additional work resulted in a delay of the product release.
How should the project manager have handled this situation earlier in the project?
When faced with a situation where a vice president from a different product line brings a valid concern during the release of an important product, the project manager should have proactively identified the vice president as a stakeholder. Here's why:
1. Stakeholder Identification:
o Identifying stakeholders is a critical step in project management.
o Stakeholders include anyone who has an interest in or can be affected by the project.
o The vice president's involvement in the project, even if not previously engaged, makes them a relevant stakeholder.
2. Benefits of Identifying Stakeholders:
o Recognizing the vice president as a stakeholder allows the project manager to consider their concerns and priorities.
o It facilitates effective communication and collaboration throughout the project lifecycle.
o Stakeholder engagement ensures that all relevant perspectives are considered.
3. Risk Mitigation:
o By identifying the vice president as a stakeholder early on, the project manager could have addressed their concerns proactively.
o Recording the concerns in the risk register (Option B) is also valuable, but stakeholder identification comes first.
4. Project Boundaries and Scope:
o Sharing project boundaries and scope (Option D) is essential, but it doesn't directly address the vice president's concerns.
o Escalating dissent to top management (Option C) should be a last resort after attempting to resolve issues at lower levels.
In summary, identifying the vice president as a stakeholder would have allowed the project manager to engage them effectively, address their concerns, and prevent delays in the product release.
* [Delivering business value: The most important aspect of project management
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