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PMI Exam PgMP Topic 4 Question 33 Discussion

Actual exam question for PMI's PgMP exam
Question #: 33
Topic #: 4
[All PgMP Questions]

A program manager is leading a program to transform an organization's sales and customer service operations by introducing a new customer relationship management (CRM) solution. As the program progresses, the sponsor and other stakeholders are satisfied with the pace of the program's performance.

A stakeholder from the sales department now requests a new feature to integrate the CRM platform with another application. The program manager advises that this is out of scope, as it will require analysis and development and be a project on its own. The program manager then requests additional funding via the formal change management process and the new scope is approved.

What should the program manager do next?

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Suggested Answer: C

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