PeopleCert Exam ITIL-Practitioner Topic 1 Question 29 Discussion

Actual exam question for PeopleCert's ITIL-Practitioner exam

Question #: 29
Topic #: 1

Which is the BEST example of the communication principle 'communication is a two-way process?

APassing on key messages from a briefing to a colleague who was unable to attend.

BSetting a calendar appointment for a team member's performance appraisal.

CSending a meeting agenda to all attendees before every meeting.

DCapturing issues raised by attendees at the end of a company briefing

Show Suggested Answer

Suggested Answer: D

by Earleen at May 09, 2022, 09:11 AM

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