PeopleCert Exam ITIL-Practitioner Topic 1 Question 17 Discussion

Actual exam question for PeopleCert's ITIL-Practitioner exam

Question #: 17
Topic #: 1

What is organizational change management (OCM) MOST likely to contribute to in an organization?

AThe knowledge required to support the adoption of new technology platforms.

BCultural changes required as a result of adopting new business processes.

CStandard changes that are made to IT service assets and configuration items.

DThe development of underpinning processes for a change management standard.

Show Suggested Answer

Suggested Answer: B

by Shawna at May 06, 2022, 04:28 PM

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