PeopleCert Exam ITIL-DSV Topic 1 Question 9 Discussion

Actual exam question for PeopleCert's ITIL-DSV exam

Question #: 9
Topic #: 1

[All ITIL-DSV Questions]

An organization is evaluating the advantages and disadvantages of replacing its legacy information systems with

cloud-based services as a part of its strategic plan. The market is extremely competitive, so the organization wants to

ensure that all factors are considered.

Which technique would allow this organization to BEST understand the external factors that could influence this

decision?

ABusiness analysis

BPESTLE analysis

CStakeholder analysis

DFour dimensions assessment

Show Suggested Answer

Suggested Answer: B

The technique that would best help the organization understand the external factors influencing the decision to replace legacy systems with cloud-based services is 'PESTLE analysis.' ITIL 4 suggests PESTLE (Political, Economic, Social, Technological, Legal, and Environmental) analysis as a comprehensive framework for understanding external factors that can impact strategic decisions. This analysis provides a thorough evaluation of the external environment, helping the organization make informed decisions.

by Laine at Sep 14, 2024, 12:32 AM

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Rupert

2 months ago

PESTLE all the way! Gotta consider those external factors, or else the organization might end up in a cloud of trouble.

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Kristine

2 months ago

Absolutely, considering political, economic, social, technological, legal, and environmental factors is crucial for a strategic decision like this.

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Marya

2 months ago

I agree, PESTLE analysis provides a comprehensive view of the external environment, helping the organization make an informed decision.

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Candra

2 months ago

PESTLE analysis is definitely the way to go. It covers all the external factors that could impact the decision.

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Joanna

2 months ago

Haha, I bet the cloud service providers are just waiting to swoop in and pitch their solutions. Better do a thorough PESTLE analysis to see through their sales pitch!

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Cristal

3 months ago

Hmm, I'm not too sure about PESTLE. Stakeholder analysis might be a better fit to understand the different perspectives on this decision.

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Ludivina

3 months ago

I agree, PESTLE is the best option. It covers all the bases - political, economic, social, technological, legal, and environmental factors.

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Glendora

1 months ago

A: Definitely, considering all those factors is crucial in such a competitive market.

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Heike

1 months ago

D: I agree, it's crucial for the organization to have a clear understanding of all the factors before making a decision.

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Nana

1 months ago

C: Definitely, PESTLE analysis provides a comprehensive view of the external environment.

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Fabiola

2 months ago

B: Yeah, I agree. It's important to consider political, economic, social, technological, legal, and environmental factors.

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My

2 months ago

A: I think PESTLE analysis is the way to go. It covers all the external factors that could influence the decision.

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Vicente

2 months ago

B: I agree, PESTLE analysis provides a comprehensive view of the market and helps in making informed decisions.

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Leota

2 months ago

A: I think PESTLE analysis is the way to go. It covers all the external factors that could influence the decision.

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Audra

3 months ago

But wouldn't stakeholder analysis also be important to understand the impact on different groups involved?

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Billye

3 months ago

I agree with Skye, PESTLE analysis considers all external factors like political, economic, social, technological, legal, and environmental.

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Yvette

3 months ago

PESTLE analysis seems like the way to go here. It's a proven technique for evaluating the external factors that could impact the decision.

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Annelle

2 months ago

Four dimensions assessment might not be as comprehensive as PESTLE analysis in this case. It's better to consider all external factors.

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Lezlie

2 months ago

Stakeholder analysis is important too, to identify the key individuals or groups that could have an impact on the decision.

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Kenneth

3 months ago

Business analysis could also be useful to understand the internal factors within the organization that could influence the decision.

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Annamae

3 months ago

I agree, PESTLE analysis covers all the important external factors like political, economic, social, technological, legal, and environmental.

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Skye

3 months ago

I think the best technique would be PESTLE analysis.

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