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PeopleCert Exam ITIL-4-Transition Topic 1 Question 36 Discussion

Actual exam question for PeopleCert's ITIL-4-Transition exam
Question #: 36
Topic #: 1
[All ITIL-4-Transition Questions]

Which is a purpose of the customer journey?

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Suggested Answer: A

by Irving at Jun 29, 2024, 07:24 PM

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Alonso
8 months ago
Haha, option D is like trying to build a house by having each worker do their own thing. Good luck with that!
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Fernanda
8 months ago
Option D? Really? Separate value streams for each team? That's just asking for chaos and a lack of coordination.
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Shaunna
8 months ago
I agree with Kerry. Option A is the best choice to ensure a cohesive and effective introduction of the new service.
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Jani
8 months ago
True, but having one value stream for each team might help them focus better on their objectives.
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Tashia
8 months ago
I see your point, but having separate value streams for each project phase could help us be more Agile.
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Delmy
8 months ago
But what about option B? It ensures all dimensions are considered equally.
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Henriette
8 months ago
I think option A is the way to go. It gives us a complete view of the service.
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Maile
9 months ago
Option C is too focused on the individual project phases. We need to look at the bigger picture, not just the milestones.
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Dorthy
9 months ago
Option B sounds too fragmented to me. We need to consider the entire system, not just the 'four dimensions' separately.
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Reed
7 months ago
I think having one value stream for each team could lead to better focus and alignment with their objectives.
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Hyman
7 months ago
Creating separate value streams for each phase might help in achieving milestones more efficiently.
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Mozell
7 months ago
I agree, focusing on the entire project with one value stream would provide a holistic view.
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Olga
7 months ago
But having one value stream for each team could also help them focus better on their objectives.
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Blondell
8 months ago
Creating separate value streams for each phase might help us achieve milestones more efficiently.
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Jarod
8 months ago
I agree, we need to have a holistic vision of the service.
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Eliseo
9 months ago
I think creating separate value streams for every project phase would ensure agility and timely milestones.
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Vallie
9 months ago
I agree with Derrick, considering all 'four dimensions' equally is crucial for success.
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Derrick
9 months ago
I disagree, I believe separate value streams for practices, people, tools and suppliers would be more effective.
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Kerry
10 months ago
I think option A is the way to go. Having a single, end-to-end value stream will help the organization maintain a holistic vision of the new service.
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Tien
9 months ago
I think option A is the best approach as well. It will help ensure that all aspects of the project are considered.
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Temeka
9 months ago
I agree, having a holistic vision is important for the success of the new service.
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Fletcher
10 months ago
I think we should create one value stream for the entire project.
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