PeopleCert Exam ITIL-4-Transition Topic 1 Question 14 Discussion

Actual exam question for PeopleCert's ITIL-4-Transition exam

Question #: 14
Topic #: 1

A customer is retiring a service and has terminated the contract for the service with the service provider. The service provider will continue to deliver other services to the customer. Which should the service provider include in the plans to off board the service?

AEnsuring that user access rights are revoked for all services

BProviding information to users about how to contact the service desk

CCreating training schedules for users on how to use the service

DIdentifying and making request for outstanding payments for the service

Show Suggested Answer

Suggested Answer: C

by Jess at Mar 02, 2023, 02:49 PM

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