PeopleCert Exam ITIL-4-Transition Topic 1 Question 11 Discussion

Actual exam question for PeopleCert's ITIL-4-Transition exam

Question #: 11
Topic #: 1

An organization is undergoing a significant cultural change as a result of introducing Agile and DevOps practices.

How can managers use Toyota Kata to help employees adjust to these different ways of working?

ABy encouraging the practicing of routines to unlearn old habits and learn new ones

BBy creating detailed plans that predetermine how to approach large changes

CBy making hard decisions for the teams and providing step-by-step guidance

DBy encouraging widespread changes that involve the teams starting from scratch

Show Suggested Answer

Suggested Answer: A

by Jerry at Dec 26, 2022, 12:44 AM

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