PeopleCert Exam ITIL-4-Specialist-High-velocity-IT Topic 5 Question 9 Discussion

Actual exam question for PeopleCert's ITIL-4-Specialist-High-velocity-IT exam

Question #: 9
Topic #: 5

[All ITIL-4-Specialist-High-velocity-IT Questions]

An organization is using an out-of-the-box service from a large service provider. How does the service provider know about the organization's needs?

AThe service provider's marketing and business analysis teams consider generic market needs, instead of the needs of this specific organization

BThe organization submits a detailed list of requirements to the service provider

CThe service provider conducts one-on-one interviews with the organization

DThe organization must customize the out-of-the-box service to meet its own needs

Show Suggested Answer

Suggested Answer: A

by Alesia at Jan 12, 2025, 10:09 PM

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3 days ago

I think the service provider must customize the out-of-the-box service to meet the organization's needs.

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