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PeopleCert Exam ITIL-4-Specialist-High-velocity-IT Topic 3 Question 4 Discussion

Actual exam question for PeopleCert's ITIL-4-Specialist-High-velocity-IT exam
Question #: 4
Topic #: 3
[All ITIL-4-Specialist-High-velocity-IT Questions]

An organization is undergoing a digital transformation. New behaviour patterns are encouraged among the teams. Many employees have adopted these patterns, but others are reluctant and unsure. An anonymous survey conducted by the leadership team highlighted that some team members avoid experimentation and prefer to search or wait for a single correct solution.

Which TWO key behaviour patternsare MOST LIKELY to be affected by this attitude?

1. Accept ambiguity and uncertainty

2. Commit to continual learning

3. Help get customers'jobs done

4. Trust and be trusted

Show Suggested Answer Hide Answer
Suggested Answer: C

by Orville at Oct 21, 2024, 06:27 AM

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Hildred
4 months ago
I think 2 and 3 are the most likely to be affected. If people aren't willing to learn continuously, how are they going to help customers in this new digital landscape?
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Felton
4 months ago
Haha, I bet the folks who prefer a 'single correct solution' are the same ones who still use floppy disks. Gotta be 1 and 2, no doubt about it.
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Nancey
2 months ago
For sure, those behavior patterns are crucial in today's fast-paced environment.
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Youlanda
3 months ago
Exactly, that's the key to adapting to digital transformation.
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Laticia
3 months ago
Totally, they should focus on accepting ambiguity and committing to continual learning.
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Elbert
3 months ago
Yeah, those folks need to embrace uncertainty and keep learning.
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Glendora
4 months ago
I agree with Paris. Accepting ambiguity and uncertainty, as well as trusting and being trusted, are crucial in a digital transformation.
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Major
4 months ago
I'd go with 1 and 4. If team members can't trust each other and be trusted, it's going to be really tough to embrace the uncertainty that comes with digital transformation.
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Lenna
4 months ago
Definitely 1 and 2. Avoiding experimentation and waiting for a 'single correct solution' is the antithesis of accepting ambiguity and committing to continual learning. Digital transformation requires a mindset shift.
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Leigha
3 months ago
It's important for the organization to address this attitude and encourage a more open and adaptive mindset.
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Pok
3 months ago
Exactly, trust and being trusted are also important in fostering a culture of innovation and collaboration.
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Shasta
3 months ago
Those who avoid experimentation are missing out on the opportunity to help get customers' jobs done.
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Detra
3 months ago
I agree, accepting ambiguity and committing to continual learning are crucial in a digital transformation.
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Paris
4 months ago
I think the key behavior patterns affected are 1 and 4.
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