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PeopleCert Exam ITIL-4-Foundation Topic 9 Question 97 Discussion

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Amina
2 months ago
I think C is the answer, but I'm also curious about B. What's an 'incident' in this context? Did someone spill coffee on the server again?
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Alisha
1 months ago
A: Yes, that's correct. A known error is an unresolved problem that has been analyzed and has a workaround.
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Roxanne
1 months ago
B: Oh, I see. So, the answer to the question would be C) A known error.
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Darrin
2 months ago
A: An incident is when a service is disrupted or not working as expected.
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Nikita
3 months ago
A known error? Sounds like my daily life in IT. But hey, at least it's better than an unknown error - those keep you up at night!
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Dustin
1 months ago
Unknown errors are the worst, they can really drive you crazy trying to figure them out.
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Noel
1 months ago
I prefer dealing with known errors over unknown errors any day.
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Tiara
1 months ago
I agree, known errors are frustrating but at least we have some information to work with.
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Lorrine
2 months ago
Yes, a known error is when the problem has been analyzed but not resolved.
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Alishia
3 months ago
A workaround sounds more like a temporary solution, not an unresolved problem. I'm going with C on this one.
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Willodean
3 months ago
Hmm, I'm not so sure. Wouldn't an incident or a risk also fit that description? I'm leaning towards D myself.
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Johanna
2 months ago
I think C) A known error fits the description best.
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Murray
2 months ago
I agree, it's definitely not an incident or a risk.
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Gilma
2 months ago
I think it's C) A known error.
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Melvin
2 months ago
D) A risk
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Virgina
2 months ago
D) A risk
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Alton
2 months ago
C) A known error
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Willard
2 months ago
B) An incident
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Viva
2 months ago
A) A workaround
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Gerry
2 months ago
C) A known error
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Hailey
3 months ago
B) An incident
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Terina
3 months ago
A) A workaround
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Mike
3 months ago
I'm not sure, but I think it could also be A) A workaround because it's a temporary solution to the problem.
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Bettina
3 months ago
I think it's C. A known error is definitely an unresolved problem that has been analyzed, right?
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Annice
3 months ago
I agree, a known error fits the description of an unresolved problem that has been analyzed.
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Brock
3 months ago
Yes, you're right. A known error is an unresolved problem that has been analyzed.
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Mollie
3 months ago
I agree with Lera, a known error makes sense because it has already been analyzed.
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Lera
3 months ago
I think the answer is C) A known error.
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