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PeopleCert Exam ITIL-4-Foundation Topic 6 Question 99 Discussion

Actual exam question for PeopleCert's ITIL-4-Foundation exam
Question #: 99
Topic #: 6
[All ITIL-4-Foundation Questions]

Which is one of the MAIN concerns of the 'design and transition' value chain activity?

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Suggested Answer: B

Obtain/build is one of the six activities of the service value chain, which is a set of interconnected activities that an organization performs to deliver a valuable product or service to its consumers and to facilitate value realization1.Obtain/build activity relates with buying new products, as well as designing, developing, and testing new or changed service components2.This activity ensures that service components are available when and where they are needed and meet agreed specifications3.Reference:ITIL Foundation - ITIL 4 Edition, page 10;ITIL 4 -- A Pocket Guide, page 21;ITIL 4 Practice Guide: Service Value Chain, page 9.


by Rocco at Oct 24, 2024, 01:59 AM

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Gabriele
2 days ago
Ensuring service components are available is also important for successful design and transition.
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Mabelle
4 days ago
I agree with Wilburn, but I also think meeting stakeholder expectations is crucial.
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Wilburn
5 days ago
I think one of the main concerns is understanding stakeholder needs.
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