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PeopleCert Exam ITIL-4-Foundation Topic 6 Question 99 Discussion

Actual exam question for PeopleCert's ITIL-4-Foundation exam
Question #: 99
Topic #: 6
[All ITIL-4-Foundation Questions]

Which service value chain activity relates with buying new products?

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Suggested Answer: B

Obtain/build is one of the six activities of the service value chain, which is a set of interconnected activities that an organization performs to deliver a valuable product or service to its consumers and to facilitate value realization1.Obtain/build activity relates with buying new products, as well as designing, developing, and testing new or changed service components2.This activity ensures that service components are available when and where they are needed and meet agreed specifications3.Reference:ITIL Foundation - ITIL 4 Edition, page 10;ITIL 4 -- A Pocket Guide, page 21;ITIL 4 Practice Guide: Service Value Chain, page 9.


by Rocco at Oct 24, 2024, 01:59 AM

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Pilar
2 months ago
Ahh, the age-old question of 'which came first, the chicken or the egg?' Except in this case, it's 'which came first, the plan or the purchase?' Tough one, folks.
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Lenita
2 months ago
D) Improve? Really? I don't think buying new products is about improving anything. That's just plain silly.
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Chaya
24 days ago
C) Plan
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Carolann
1 months ago
B) Obtain/build
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Jolene
1 months ago
A) Engage
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Pansy
2 months ago
C) Plan makes sense to me. You gotta plan out your product purchases before you can actually buy them. That's just good business sense.
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Mari
2 months ago
I don't know, I'm feeling a bit 'Engage'-d with this question. Maybe that's the right answer? Hmm, decisions, decisions.
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Sylvia
25 days ago
'Improve' doesn't really fit with the concept of buying new products.
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Aja
27 days ago
I'm not sure, but I think 'Improve' could be the answer.
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Gary
1 months ago
I agree, 'Engage' doesn't seem like the right choice for buying new products.
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Novella
1 months ago
I believe 'Engage' is the correct choice for this question.
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Sharmaine
1 months ago
I'm leaning towards 'Plan' as the service value chain activity related to buying new products.
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Odette
1 months ago
I'm leaning towards 'Plan' as the service value chain activity related to buying new products.
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Socorro
1 months ago
I think 'Obtain/build' might be the right answer.
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Alpha
1 months ago
I think 'Obtain/build' might be the right answer.
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Hui
3 months ago
I agree with Trina, because obtaining or building new products is related to buying them.
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Marvel
3 months ago
B) Obtain/build seems like the obvious choice here. You can't buy new products without first obtaining or building them, right?
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Gwenn
1 months ago
D) Improve can also be related to buying new products. You can always improve your procurement process.
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Lucina
2 months ago
C) Plan is crucial as well. You need to plan your purchases and budget accordingly.
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Lisbeth
2 months ago
A) Engage is also important when buying new products. You need to engage with suppliers and negotiate deals.
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Robt
3 months ago
B) Obtain/build seems like the obvious choice here. You can't buy new products without first obtaining or building them, right?
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Trina
3 months ago
I think the answer is B) Obtain/build.
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