Deal of The Day! Hurry Up, Grab the Special Discount - Save 25% - Ends In 00:00:00 Coupon code: SAVE25
Welcome to Pass4Success

- Free Preparation Discussions
Mail Us support@pass4success.com
Location US
Mob_nav_barsMENU

PeopleCert Exam ITIL-4-Foundation Topic 5 Question 92 Discussion

Actual exam question for PeopleCert's ITIL-4-Foundation exam
Question #: 92
Topic #: 5
[All ITIL-4-Foundation Questions]

What is a user?

Show Suggested Answer Hide Answer
Suggested Answer: B

A user is a person who uses services on a day-to-day basis.Users are distinct from customers, as some customers do not use the service directly1.Users are one of the key stakeholders in service management2.Reference:ITIL Foundation - ITIL 4 Edition, page 5;ITIL 4 -- A Pocket Guide, page 18.


by Ronnie at Aug 26, 2024, 02:09 PM

Limited Time Offer

25%

Off

Get Premium ITIL-4-Foundation Questions as Interactive Web-Based Practice Test or PDF

Contribute your Thoughts:

Submit Cancel
Verona
5 months ago
I think a user is not just the role that directs and controls an organization.
upvoted 0 times
...
Bethanie
5 months ago
B) The role that uses services. Easy peasy, I use services all the time. Like, Netflix and chill, amirite?
upvoted 0 times
...
Georgeanna
5 months ago
A) The role that directs and controls an organization. Wait, that's the manager, not the user! I'm definitely not a manager, that's for sure.
upvoted 0 times
Noah
4 months ago
D) The role that defines the requirements for a service
upvoted 0 times
...
Shanice
4 months ago
C) The role that authorizes budget for service consumption
upvoted 0 times
...
Marshall
4 months ago
B) The role that uses services
upvoted 0 times
...
...
Isaac
5 months ago
I believe a user can also be the role that authorizes budget for service consumption.
upvoted 0 times
...
Gail
5 months ago
C) The role that authorizes budget for service consumption. Gotta keep the bean counters happy, am I right folks?
upvoted 0 times
...
Kizzy
6 months ago
Hmm, I think D) The role that defines the requirements for a service. Gotta make sure the service meets our needs, am I right?
upvoted 0 times
Rodolfo
5 months ago
Absolutely, it's important to make sure the service aligns with what we need.
upvoted 0 times
...
Stephanie
5 months ago
Yes, you're right. Defining the requirements is crucial for a service to meet our needs.
upvoted 0 times
...
...
Graciela
6 months ago
I think a user is also the role that defines the requirements for a service.
upvoted 0 times
...
Elenor
6 months ago
B) The role that uses services. Duh, that's what a user is!
upvoted 0 times
Pamella
5 months ago
B) The role that uses services. Duh, that's what a user is!
upvoted 0 times
...
Selma
5 months ago
A) The role that directs and controls an organization
upvoted 0 times
...
...
Marshall
6 months ago
A user is the role that uses services.
upvoted 0 times
...

Save Cancel