PeopleCert Exam ITIL-4-Foundation Topic 5 Question 30 Discussion

Actual exam question for PeopleCert's ITIL-4-Foundation exam

Question #: 30
Topic #: 5

Which activity is part of the 'continual improvement practice?

Ahanding compliments and complaints from user to identify improvements.

BImproving relationships with and between stakeholders.

CPrioritizing and creating business cases for improvement initiatives.

DIdentifying the cause unplanned interruptions to service.

Show Suggested Answer

Suggested Answer: C

by Laurel at May 04, 2022, 12:17 PM

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