PeopleCert Exam ITIL-4-Foundation Topic 5 Question 14 Discussion

Actual exam question for PeopleCert's ITIL-4-Foundation exam

Question #: 14
Topic #: 5

Which statement about the 'optimize and automate' guiding principle is CORRECT?

AActivities should be automated before they are optimized

BAutomation is best applied to non-standard tasks

CTechnology eliminates the need for human intervention

DAutomation frees human resources for more complex activities

Show Suggested Answer

Suggested Answer: D

by Felicidad at May 04, 2022, 12:42 PM

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