PeopleCert Exam ITIL-4-Foundation Topic 3 Question 62 Discussion

Actual exam question for PeopleCert's ITIL-4-Foundation exam

Question #: 62
Topic #: 3

[All ITIL-4-Foundation Questions]

What can a change schedule be used for?

ASpeeding up the planning and authorization of emergency changes

BProviding information about deployed changes to help manage incidents and problems.

CTracking and managing improvement ideas from identification through to final action

DProviding a way to initiate normal changes

Show Suggested Answer

Suggested Answer: B

The change schedule is used tohelp plan changes, assist in communication, avoid conflicts, and assign resources. It can also be used after changes have been deployed to provide information needed for incident management, problem management, and improvement planning

https://www.bmc.com/blogs/itil-change-enablement/#:~:text=The%20change%20schedule%20is%20used,problem%20management%2C%20and%20improvement%20planning.

by Salome at Dec 11, 2022, 12:30 AM

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