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PeopleCert Exam ITIL-4-Foundation Topic 2 Question 4 Discussion

Actual exam question for PeopleCert's ITIL-4-Foundation exam
Question #: 4
Topic #: 2
[All ITIL-4-Foundation Questions]

Which practice has a purpose to support the quality of the service by handling all agreed user initiated service

requests?

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Suggested Answer: D

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