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PeopleCert Exam CSTE Topic 6 Question 103 Discussion

Actual exam question for PeopleCert's CSTE exam
Question #: 103
Topic #: 6
[All CSTE Questions]

When you believe the problem has been solved, it is logical to assume that your customer also agrees.

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Suggested Answer: B

by Tish at Nov 17, 2024, 01:19 AM

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Johana
2 months ago
A, but only if the customer is a mind-reading, telepathic, psychic unicorn. Otherwise, B is the safe bet, and the only way to know for sure is to ask the customer to sign off on it. Or, you know, learn to read minds. Either one works.
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Norah
2 months ago
Trick question! The answer is C: Ask the customer to confirm if the problem is indeed solved. Assuming their agreement is like assuming the customer is a unicorn - it might be nice, but it's not very realistic.
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Peggy
2 months ago
B, definitely. The customer's perspective is the only one that matters in this case. Assuming we're on the same page is a recipe for disaster.
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Teresita
2 months ago
B) Definitely. The customer's perspective is the only one that matters in this case.
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Florinda
2 months ago
A) True
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Pete
2 months ago
True, but only if the customer is a mind-reader. Otherwise, it's a dangerous assumption to make. Better to check with them first.
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Mi
1 months ago
True, but only if the customer is a mind-reader. Otherwise, it's a dangerous assumption to make. Better to check with them first.
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Dwight
1 months ago
B) False
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Kanisha
2 months ago
A) True
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Cary
3 months ago
True. It's important to confirm with the customer to ensure their satisfaction.
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Bettina
3 months ago
False. Just because you think the problem is solved doesn't mean the customer agrees.
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Vanda
3 months ago
Hmm, I think the answer is B. Just because we think the problem is solved doesn't mean the customer will agree. They might have a different definition of 'solved'.
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Jessenia
2 months ago
B) False
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Hannah
2 months ago
I agree with you, the customer's perspective is important.
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Margarita
2 months ago
B) False
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Loren
2 months ago
A) True
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Gladys
3 months ago
True. If the problem is solved, the customer should be satisfied.
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