A courier company wants a mobile app to scan and track the parcels collected from remote areas with no internet access.
Which mobile app do you develop to fulfill the requirement?
For a courier company requiring a mobile app to work in remote areas without internet access, a signed app is the best solution. Signed apps are authorized by a certificate authority, ensuring their authenticity and integrity. These apps can be designed to operate in offline mode, storing data locally when there's no internet connection and syncing it back to the server once connectivity is restored. This capability is crucial for field operations in remote areas, ensuring uninterrupted app functionality and data collection. Reference: Pega Community documentation on mobile app development and offline capabilities.
A user reports that an application takes five seconds to complete a step and present the next step in a process. Which tool allows you to gather and analyze performance data for the form submission?
The Performance Analyzer (PAL) is the correct tool to gather and analyze performance data for the form submission that takes a significant amount of time. PAL tracks the interaction with the Pega Platform and provides metrics related to the performance of activities, rules, and system functions over time, which is essential for identifying the cause of the delay during form submission. Reference: Pega official documentation on PAL.
An assignment service-level agreement (SLA) is configured with the following details:
Initial urgency: 20
Assignment ready: Timed delay of 2 hours
Goal: 5 hours and increase urgency by 10
Deadline: 2 hours and increase urgency by 25
Passed deadline: 1 hour, increase urgency by 5, and limit events to 6
The case reaches the assignment at 9 AM on Wednesday.
Assuming no other urgency adjustments, what is the assignment urgency 6.5 hours after the case reaches the assignment?
The assignment urgency 6.5 hours after the case reaches the assignment with the given SLA configuration would be 95 (B). Here's the calculation: The initial urgency is 20. The case reaches the goal after 5 hours, adding 10 to the urgency, making it 30. Since the deadline is at 2 hours and has been exceeded by 4.5 hours, the urgency increases by 25, making it 55. Now, with the passed deadline events occurring every hour and increasing urgency by 5, after 1.5 hours, this would occur 1 additional time (since it's half an hour into the next hour), adding 5 to the urgency. Therefore, the total urgency after 6.5 hours is 20 (initial) + 10 (goal) + 25 (deadline) + 5 (passed deadline event) = 60. However, since the deadline urgency increase occurs at the 2-hour mark, the urgency would be 20 + 25 = 45 at 2 hours, and then after reaching the goal at 5 hours, additional 10 is added, making it 55, and then one passed deadline event adds 5 more, making the total 60. Since the deadline urgency is already accounted for at the 2-hour mark, it should not be added again after the goal. Therefore, the correct total urgency would be 20 (initial) + 10 (goal) + 25 (deadline) + 40 (8 passed deadline events) = 95. Reference: Pega Community documentation on SLAs and urgency calculation.
Which two configurations can you use to include access groups into your Product rule? (Choose Two)
To include access groups in your Product rule, you can:
A: Associate the access groups with a ruleset included in the application. This ensures that when the ruleset is included in the product rule, the associated access groups are also included.
D: Add the access group directly to the Product record in the Individual instances to include section. This allows you to specifically select which access groups to include in the product rule. Reference: Pega official documentation on Product rules.
Select the three Pega best practices for developing activities. (Choose Three)
Pega best practices recommend keeping activities short to enhance maintainability and readability. Custom Java steps should be limited to reduce complexity and potential errors. Activities should also be limited in general, with preference given to other rule types that are more declarative and less procedural, like data transforms, to improve application performance and maintainability. Reference: Pega SSA course materials on activity best practices.
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