when a customer submits a credit card dispute, the application connects to an external service to retrieve all transaction made by the customer. the external service returns transactions ordered by date of transaction, in a descending, chronological order when a case worker reviews the dispute the application displays the 10 most recent transactions.
if the case worker does not see the disputed transaction in the list, the case worker can search for additional transaction the caseworker can filter search results on transaction date the transaction amount or the merchant name the search results display the 10 most recent transactions that satisfy the filter criteri
a. the case worker cannot paginate through the results.
how do you configure the response data transform to satisfy all of the requirements in the scenario?
To configure the response data transform to satisfy all the requirements in the scenario:
Configure the data transform to copy only the first 10 matching records to a page list property (Answer A):
An application contains cases that transition through different statuses throughout their life cycle, which typically lasts three months.
Design a reporting strategy to display the number of cases by status at the end of each month for a 12-month period.
Job Scheduler:
Configuring a job scheduler to record monthly case status in a separate table ensures that the data is consistently updated and available for reporting.
Reference:
Pega best practices for reporting strategies recommend using job schedulers to handle periodic data collection and reporting tasks.
Therefore, the correct answer is:
A . Configure a job scheduler to record monthly case status in a separate table and report on that table.
While configuring GetNextWork, overriding the System Settings rule
GetNextWork__WorkBasketUrgencyThreshold imposes a minimum cutoff value for assignment urgency.
Which statement accurately depicts the system behavior when the GetNextWork_WorkBaseketUrgencyThreshold setting is overridden?
When the GetNextWork_WorkBasketUrgencyThreshold setting is overridden, the system behavior changes as follows:
Urgency Threshold: The system will search for assignments in the work queue that have an urgency higher than the specified threshold value. This means that only the assignments meeting or exceeding this urgency level will be considered for processing.
Filtering Assignments: This filtering ensures that only the most urgent tasks are prioritized and assigned, improving efficiency and focus on critical work items.
An agent is associated with the Background processing node type. Several nodes in the cluster are
configured to perform background processing. You need to create an agent that runs every day at
midnight and sends customers an email if their birthday is that day
which two options do you select to configure the agent?
Advanced Mode Configuration:
Configure the agent to run in Advanced mode to gain more control over its execution.
Periodic Pattern:
Set the agent to run with a Periodic pattern, scheduling it to execute daily at midnight.
Ensure the agent checks for customer birthdays and sends out emails accordingly.
Reference: Pega documentation on agent configuration and scheduling.
An application for the U+ Vehicle Insurance company generates insurance quotes for vehicles specified by the customer. There can be various types of vehicles processed by the application, such as cars, motorcycles, trucks, and so on. The business specifications can also differ for each vehicle type in the quote process.
Which one of the following possibilities is the best data model design for the quote case type?
For modeling different types of vehicles in an insurance quote application:
Separate Data Types:
Create a distinct data type for each vehicle type (e.g., Car, Motorcycle, Truck). This allows for specific properties and business logic for each vehicle type.
Single Vehicle Page List:
Maintain a single page list property in the quote case type to hold vehicle details.
At runtime, dynamically identify the page class for each entry in the list based on the type of vehicle being processed. This approach allows for flexibility and maintainability.
Pega Data Modeling Best Practices
Pega Case Management Guide
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