As someone who's worked in customer service, I have to go with option A. Delegating the form attachment process is crucial for efficiency and customer satisfaction.
Haha, this is a no-brainer! Imagine the general manager having to approve every single catering proposal. They'd be buried in paperwork! Option D all the way.
I don't know, option C makes a lot of sense to me. Authorizing a second opinion for an insurance claim is a great example of delegation to empower frontline staff.
Option D seems like the clear choice here. Delegating approval for catering proposals over a certain threshold allows the general manager to focus on higher-level strategic decisions.
Merlyn
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