Pegasystems Exam PEGAPCLSA86V2 Topic 1 Question 20 Discussion

Actual exam question for Pegasystems's PEGAPCLSA86V2 exam

Question #: 20
Topic #: 1

how do you differentiate between satisfied and unsatisfied customers to provide an appropriate greeting for each customer in facebook massenger?

Aconfigure a parallel process for each type of customer to return the appropriate greeting.

BDefine both greetings and assign the appropriate intent to each one.

Cdefine both greetings and apply a when rule to respond with the appropriate greeting.

Dconfigure a channel for each type of customer to return the appropriate greeting

Show Suggested Answer

Suggested Answer: B

by Theodora at Aug 08, 2023, 05:18 AM

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