Pegasystems Exam PEGAPCDC87V1 Topic 2 Question 16 Discussion

Actual exam question for Pegasystems's PEGAPCDC87V1 exam

Question #: 16
Topic #: 2

Reference module: Avoiding overexposure of actions in outbound.

U+ Bank's marketing department currently promotes various credit card offers by sending emails to qualified customers. Now the bank wants to limit the number of emails sent to their customers irrespective of past outcomes with a particular offer and customer. Which of the following options allows you to implement this business requirement?

AVolume constraints

BSuitability rules

CCustomer contact limits

DSuppression policies

Show Suggested Answer

Suggested Answer: C

To limit the number of emails sent to customers irrespective of past outcomes with a particular offer and customer, customer contact limits should be implemented. Customer contact limits help control the frequency of communications with customers across different channels, ensuring that they do not receive an excessive number of messages.

Setting constraints and customer contact policy limits (Page 34-35)

Creating and managing contact policies (Page 66-67)

by Meaghan at Sep 13, 2024, 04:09 PM

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Francesco

1 months ago

I'm leaning towards D, Suppression policies. Seems like a good way to prevent overexposure without limiting customer contacts.

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Stevie

19 days ago

D) Suppression policies are a great way to prevent overexposure without restricting customer contacts.

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Luisa

21 days ago

C) Customer contact limits would be a good option to implement the business requirement.

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Edna

22 days ago

A) Volume constraints could also help in limiting the number of emails sent to customers.

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Man

1 months ago

But wouldn't setting volume constraints only limit the total number of emails sent, not specifically to individual customers?

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Rozella

1 months ago

I disagree, I believe the correct answer is A) Volume constraints.

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Man

2 months ago

I think the answer is C) Customer contact limits.

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Wilda

2 months ago

Haha, this is a classic marketing problem. I'd go with C, it's the most on-the-nose answer.

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Kirk

2 months ago

Hmm, I'm not sure. Suitability rules could also work, but I think C is the most direct solution here.

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Darell

18 days ago

Yes, I think limiting the number of emails sent to customers would be best achieved through Customer contact limits.

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Tess

19 days ago

I agree, C) Customer contact limits seems like the most direct solution.

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Pearlie

22 days ago

D) Suppression policies

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Nilsa

23 days ago

D) Suppression policies

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Sommer

24 days ago

C) Customer contact limits

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Edgar

26 days ago

C) Customer contact limits

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Rhea

1 months ago

B) Suitability rules

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Belen

1 months ago

B) Suitability rules

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Audria

1 months ago

A) Volume constraints

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Cortney

2 months ago

A) Volume constraints

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Rikki

2 months ago

Definitely going with option C. Customer contact limits seem like the most straightforward way to implement the bank's requirement.

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Barrett

1 months ago

Customer contact limits would definitely help in avoiding overexposure of actions in outbound marketing.

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Miesha

2 months ago

I agree, option C seems like the best choice to limit the number of emails sent to customers.

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