Select the use case that requires an integration by using robotic process automation (RPA).
To sort the cases so the case with the most recent create date appears at the top of the list, you need to select the Highest to Lowest sort type for the Create Date column. This will arrange the cases in descending order of their creation date. The other options are either incorrect or irrelevant for this requirement. Reference: https://docs-previous.pega.com/reporting/87/sorting-and-grouping-columns-list-reports
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Norah
9 hours ago