Pegasystems Exam PEGAPCBA87V1 Topic 6 Question 37 Discussion

Actual exam question for Pegasystems's PEGAPCBA87V1 exam

Question #: 37
Topic #: 6

A retail company wants to provide a tracking tool for customers to enter their order number and see the order status, package location, and estimated delivery date. A small number of customers have requested a visualization tool that allows them to see a map with the path their package has traveled.

Which option fits the scope for the minimum lovable product (MLP) based on Pega best practices?

AA view that presents the order status and delivery date details

BA view where the customer can enter their order number

CA view that presents the order status, delivery date details, and a map with the path the package has traveled

DA view that updates with order status and delivery date details when the customer enters the order number

Show Suggested Answer

Suggested Answer: D

This option fits the scope for the minimum lovable product (MLP) based on Pega best practices. An MLP is the smallest version of an application that delivers value to customers and stakeholders while meeting their core needs and expectations. Pega best practices suggest that you should focus on building an MLP that solves one problem well, provides immediate feedback, and creates positive emotions for users. The option D satisfies these criteria by allowing customers to enter their order number and see the order status and delivery date details in one view. Reference: https://community.pega.com/knowledgebase/articles/application-development/86/defining-minimum-lovable-product

by Nilsa at Sep 07, 2024, 04:24 PM

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Amber

4 months ago

Maps? Tracking? Sounds like we're building a package-chasing video game. I'll stick with good ol' option D.

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Slyvia

5 months ago

I'll take the map with a side of status updates, please! C is the only way to fly in this delivery game.

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Elvis

4 months ago

User 3: C sounds like the perfect option for the tracking tool.

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Thurman

4 months ago

Definitely, having the map along with the status updates is a great idea.

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Lore

4 months ago

I agree, C is the way to go for sure!

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Isreal

5 months ago

Hmm, I'm feeling B. Keep it simple, let the customers enter their order number and go from there. No need for fancy maps.

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Launa

4 months ago

I see your point, but I still think option B is the best choice for now.

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Serina

4 months ago

I think option C would be more beneficial. Customers like to see where their package has been.

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Luisa

4 months ago

I agree, option B is the way to go. Simple and straightforward.

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Veronika

5 months ago

Option C is the clear winner. Customers these days expect that kind of real-time tracking. Anything less is just not Pega-worthy.

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Tawna

5 months ago

I see your point, Leonie. Option C would definitely make the tracking experience more interactive.

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Leonie

5 months ago

That's true, but the visualization tool adds a unique and engaging feature for customers.

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Carmela

5 months ago

C is the way to go! Customers love maps and visual tracking. Pega can definitely handle that.

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Justine

4 months ago

Customer 4: Pega can definitely handle that feature with ease.

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Veta

4 months ago

Customer 3: It's a great idea to include visual tracking for a better customer experience.

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Graciela

4 months ago

Customer 2: Agreed, customers would love to see a map with the package's path.

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Leoma

4 months ago

Customer 1: I think option C is the best choice.

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Fausto

5 months ago

But wouldn't option D be more efficient since it updates in real-time?

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Tawna

6 months ago

I agree with Leonie, customers would love to see the path their package has traveled.

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Shaunna

6 months ago

Option A is too basic, customers want more visibility. D seems like a good compromise.

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Fletcher

5 months ago

Customer 2: I agree, option D seems like a good compromise.

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Rory

5 months ago

Customer 1: I think option A is too basic.

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Leonie

6 months ago

I think option C is the best choice for the MLP.

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