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Pegasystems PEGAPCBA87V1 Exam - Topic 2 Question 19 Discussion

Actual exam question for Pegasystems's PEGAPCBA87V1 exam

Question #: 19
Topic #: 2

[All PEGAPCBA87V1 Questions]

How do you provide users with guidance for completing a form and avoid the need for application training?

AAdd an optional action to the case to explain the task.

BSend a notification to the assigned user.

CAdd an instruction to the assignment.

DAdd the corresponding step to an appropriate stage.

Show Suggested Answer

Suggested Answer: C

it provides users with guidance for completing a form and avoids the need for application training. An instruction is a short text that appears above a form and explains what the user needs to do to complete the task. An instruction can help users understand the purpose and context of a form and reduce errors or confusion. Reference: https://academy.pega.com/library/87/pega-certified-business-architect-pcba-87v1 (Module 9: User Interface)

by Erinn at Dec 12, 2023, 02:02 AM

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Olen

7 months ago

I’ve seen step additions work wonders too!

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Karan

7 months ago

Wait, can just adding instructions really help that much?

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Meaghan

7 months ago

Definitely agree with option C!

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Galen

8 months ago

I think sending a notification is more effective.

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Malika

8 months ago

Adding instructions to the assignment makes sense!

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Laticia

8 months ago

Adding the corresponding step to an appropriate stage sounds familiar, but I can't recall if that really helps with guidance.

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Louis

8 months ago

I lean towards adding an optional action to explain the task, but I wonder if that could overwhelm users instead.

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Soledad

8 months ago

I remember a similar question where we discussed how notifications can help, but I feel like they might not provide enough guidance.

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Salome

9 months ago

I think adding an instruction to the assignment might be the best option, but I'm not entirely sure if that's enough.

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Teddy

9 months ago

I'm a little confused by this question. Are we supposed to be providing guidance for the user or for the assigned user? I want to make sure I understand the requirement before I choose an answer.

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Novella

9 months ago

Okay, I've got this. The answer is clearly C - add an instruction to the assignment. That way the user gets the guidance they need right where they need it, without having to go searching for it.

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Detra

9 months ago

Hmm, I'm a bit unsure about this one. I'm trying to decide between adding an instruction to the assignment or including a step in an appropriate stage. Both of those sound like they could work, but I'm not sure which one would be better.

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Maddie

9 months ago

This seems like a straightforward question about providing guidance to users. I think the key is to look for options that give clear instructions without requiring additional training.

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Hubert

9 months ago

I think this is a great question that really gets at the heart of understanding user mental models. I'm leaning towards card sorting as the best approach here - it will allow the designer to get direct feedback from employees on how they naturally group and organize the different features and functionality they need.

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Jamie

9 months ago

I remember learning about the Cisco ASA in class, but I'm having trouble recalling the specific details. I'll have to read through the options carefully and try to eliminate the ones that don't seem right.

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Twana

9 months ago

Hmm, this one's tricky. I'll need to think through the different logical access controls carefully.

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Levi

9 months ago

Okay, I think I've got this. The key is to add the alternative text title "Adult Enrollment" to the "Adult_Program" table. I'll just right-click the title, format the object, and enter the new text.

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