Pegasystems Exam PEGAPCBA87V1 Topic 1 Question 9 Discussion

Actual exam question for Pegasystems's PEGAPCBA87V1 exam

Question #: 9
Topic #: 1

When an auto accident claim is resolved in the Resolve stage, email notifications must be sent automatically to the adjuster who inspected the car, to the insured party, and to the insurance agent who verified the claim.

How do you configure the resolve process to support this requirement?

ARoute an Approval step to the required participants.

BAdd a Send Email step and include all required participants.

CRoute the email to all the recipients in a Collect Information step.

DAdd a Send Email step as an optional action.

Show Suggested Answer

Suggested Answer: B, D

Adding each vehicle claim as a child case of the accident claim will prevent the accident claim case from resolving until all vehicle claims are resolved. Additionally, adding a parallel process for vehicle claims in the accident claim resolution stage will also prevent the accident claim from resolving until all vehicle claims are resolved.

by Celeste at Mar 29, 2023, 12:11 AM

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Corinne

I think option B is the way to go. Sending email notifications to the required participants directly in the Resolve stage seems like the most straightforward approach.

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Berry

3 days ago

I think we should add a Send Email step and include all required participants.

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