Pegasystems Exam PEGAPCBA86V1 Topic 1 Question 10 Discussion

Actual exam question for Pegasystems's PEGAPCBA86V1 exam

Question #: 10
Topic #: 1

An insurance company provides personal property insurance. Jewelry is categorized as a special type of personal property. Requests for jewelry coverage require that a user managing the request is trained to appraise jewelry. The requirement is to route assignments for jewelry appraisals to users who have this skill, Which one of the following routing approaches would you use?

ARoute requests to a work group that uses skill rating parameters for work group members.

BRoute requests to a decision table which routes the request to a work group in a location where there are users who have appraisal skills.

CRoute requests to a reporting manager who assigns the request to an available user to ensure fast processing.

DRoute directly to a user who is a member of work group that uses skill rating parameters.

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Suggested Answer: A

by Zona at May 07, 2022, 05:05 PM

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