Pegasystems Exam PEGACPSA88V1 Topic 7 Question 28 Discussion

Actual exam question for Pegasystems's PEGACPSA88V1 exam

Question #: 28
Topic #: 7

[All PEGACPSA88V1 Questions]

Which one of the following statements about channel interfaces is true?

Available Choices (select all choices that are correct)

AA persona requires a unique channel interface

BCreating a channel interface creates a default work queue.

CUser interfaces are also known as channel interfaces.

DAll users see the same channel interface.

Show Suggested Answer

Suggested Answer: C

This statement about channel interfaces is true. A channel interface is a user interface that allows users to interact with an application through various channels, such as web, mobile, email, chatbot, or voice. A channel interface allows you to adjust your application to your specific business needs by creating tailored and interactive user interfaces. Channels are created from templates that include predefined layouts and navigation for use in your application. Reference: https://academy.pega.com/topic/channel-interfaces/v1

by Olen at Jul 14, 2024, 03:54 PM

Limited Time Offer

25%

Off

Get Premium PEGACPSA88V1 Questions as Interactive Web-Based Practice Test or PDF

Contribute your Thoughts:

Submit Cancel

Heidy

3 months ago

Haha, all users seeing the same channel interface? That's like saying everyone should use the same computer. Definitely not D!

upvoted 0 times

...

Alexia

3 months ago

C is the right answer. User interfaces and channel interfaces are the same thing, just different terms for the same concept.

upvoted 0 times

...

Verlene

3 months ago

I think option B is correct. Creating a channel interface does create a default work queue for that interface.

upvoted 0 times

Dick

2 months ago

I'm not sure about option D. Do all users really see the same channel interface?

upvoted 0 times

...

Catrice

2 months ago

I believe option C is incorrect. User interfaces are not always known as channel interfaces.

upvoted 0 times

...

Mickie

2 months ago

I think option A is also correct. A persona does require a unique channel interface.

upvoted 0 times

...

Sherron

3 months ago

I agree, option B is correct. Creating a channel interface does create a default work queue.

upvoted 0 times

...

Genevieve

3 months ago

I think D) is false too. Not all users see the same channel interface.

upvoted 0 times

...

Reuben

4 months ago

I believe C) is incorrect. User interfaces and channel interfaces are different.

upvoted 0 times

...

Celestina

4 months ago

I'm not sure about C) though. Are user interfaces really the same as channel interfaces?

upvoted 0 times

...

Genevieve

4 months ago

I agree with you, Reuben. B) is also correct because creating a channel interface does create a default work queue.

upvoted 0 times

...

Reuben

4 months ago

I think A) is true because each persona needs a unique channel interface.

upvoted 0 times

...