Pegasystems Exam PEGACPSA88V1 Topic 7 Question 28 Discussion

Actual exam question for Pegasystems's PEGACPSA88V1 exam

Question #: 28
Topic #: 7

[All PEGACPSA88V1 Questions]

Which one of the following statements about channel interfaces is true?

Available Choices (select all choices that are correct)

AA persona requires a unique channel interface

BCreating a channel interface creates a default work queue.

CUser interfaces are also known as channel interfaces.

DAll users see the same channel interface.

Show Suggested Answer

Suggested Answer: C

This statement about channel interfaces is true. A channel interface is a user interface that allows users to interact with an application through various channels, such as web, mobile, email, chatbot, or voice. A channel interface allows you to adjust your application to your specific business needs by creating tailored and interactive user interfaces. Channels are created from templates that include predefined layouts and navigation for use in your application. Reference: https://academy.pega.com/topic/channel-interfaces/v1

by Olen at Jul 14, 2024, 03:54 PM

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Heidy

3 days ago

Haha, all users seeing the same channel interface? That's like saying everyone should use the same computer. Definitely not D!

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Alexia

4 days ago

C is the right answer. User interfaces and channel interfaces are the same thing, just different terms for the same concept.

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Verlene

5 days ago

I think option B is correct. Creating a channel interface does create a default work queue for that interface.

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Genevieve

19 days ago

I think D) is false too. Not all users see the same channel interface.

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Reuben

25 days ago

I believe C) is incorrect. User interfaces and channel interfaces are different.

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Celestina

26 days ago

I'm not sure about C) though. Are user interfaces really the same as channel interfaces?

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Genevieve

1 months ago

I agree with you, Reuben. B) is also correct because creating a channel interface does create a default work queue.

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Reuben

2 months ago

I think A) is true because each persona needs a unique channel interface.

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