In the first step in a case type, the user compares data on a form to the data on a customer account. If the data matches, the case is resolved. If the data does not match, the user advances the case to update the account. Management only wants a record of the cases that update an account. What two configuration options do you use to implement this requirement ? (Choose Two)
Dominga
4 months agoTawna
3 months agoSelma
3 months agoBette
4 months agoChana
4 months agoTommy
4 months agoRyan
4 months agoHelga
3 months agoLeanna
3 months agoAlfred
4 months agoMaryln
4 months agoShelton
5 months agoLashandra
5 months agoSamira
4 months agoWinfred
4 months agoAlaine
4 months agoNilsa
4 months agoMendy
5 months agoRodolfo
5 months agoShawnda
5 months ago