In the first step in a case type, the user compares data on a form to the data on a customer account. If the data matches, the case is resolved. If the data does not match, the user advances the case to update the account. Management only wants a record of the cases that update an account. What two configuration options do you use to implement this requirement ? (Choose Two)
Dominga
6 months agoTawna
5 months agoSelma
5 months agoBette
6 months agoChana
6 months agoTommy
6 months agoRyan
6 months agoHelga
5 months agoLeanna
5 months agoAlfred
6 months agoMaryln
6 months agoShelton
7 months agoLashandra
7 months agoSamira
6 months agoWinfred
6 months agoAlaine
6 months agoNilsa
6 months agoMendy
7 months agoRodolfo
7 months agoShawnda
7 months ago