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Pegasystems Exam PEGACPSA88V1 Topic 6 Question 17 Discussion

Actual exam question for Pegasystems's PEGACPSA88V1 exam
Question #: 17
Topic #: 6
[All PEGACPSA88V1 Questions]

Which one of the following statements about channel interfaces is true?

Available Choices (select all choices that are correct)

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Suggested Answer: C

This statement about channel interfaces is true. A channel interface is a user interface that allows users to interact with an application through various channels, such as web, mobile, email, chatbot, or voice. A channel interface allows you to adjust your application to your specific business needs by creating tailored and interactive user interfaces. Channels are created from templates that include predefined layouts and navigation for use in your application. Reference: https://academy.pega.com/topic/channel-interfaces/v1


by Ronny at Mar 05, 2024, 02:47 PM

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Jannette
6 months ago
I believe option D is false. Not all users see the same channel interface. So, only A, B, and C are correct.
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Elmira
6 months ago
I think option C is also correct. User interfaces are indeed known as channel interfaces.
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Kerry
6 months ago
I agree with Sang. Option B makes sense to me as well.
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Sang
6 months ago
I disagree with you, Andra. I believe option B is true because creating a channel interface does create a default work queue.
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Andra
7 months ago
I think option A is correct because each persona should have a unique channel interface.
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