Pegasystems Exam PEGACPSA88V1 Topic 2 Question 19 Discussion

Actual exam question for Pegasystems's PEGACPSA88V1 exam

Question #: 19
Topic #: 2

In the first step in a case type, the user compares data on a form to the data on a customer account. If the data matches, the case is resolved. If the data does not match, the user advances the case to update the account. Management only wants a record of the cases that update an account. What two configuration options do you use to implement this requirement ? (Choose Two)

AAdd a persist case shape after the first step.

BConfigure the starting flow to instantiate the case type as a temporary case.

CApply a when condition to the first step to persist only cases requiring updates.

DConfigure the first step to instantiate the case type as a temporary case.

Show Suggested Answer

Suggested Answer: C, D

by Renea at Apr 13, 2024, 07:26 PM

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Lizette

9 months ago

I think both options A and C make sense. They both address the requirement of only keeping records of cases that update an account.

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Isadora

9 months ago

But wouldn't option A ensure that only cases that update the account are persisted?

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Lou

9 months ago

I disagree, I believe option C is the way to go.

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Isadora

10 months ago

I think we should use option A.

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Leonor

11 months ago

Yes, I was thinking the same thing! And Option D, configuring the first step to instantiate the case as temporary, would also help meet the requirement.

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Afton

11 months ago

Ooh, Option C looks promising! Applying a when condition to the first step to persist only the cases that require updates sounds like exactly what the question is asking for.

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Carry

11 months ago

I agree, Option A doesn't sound right. Option B, configuring the starting flow to instantiate the case as temporary, also doesn't seem relevant here.

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Dorothy

9 months ago

I agree, that seems like the best choice.

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Lai

10 months ago

I think we should go with option C.

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Glendora

11 months ago

Hmm, let me think through the options. Option A, adding a persist case shape, would record all cases regardless of whether an update was needed. That doesn't seem to fit the requirement.

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Lawrence

11 months ago

Yes, that's a good summary. The question is asking us to identify the two configuration options that would satisfy this requirement.

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Ronnie

11 months ago

This question seems to be testing our understanding of case management configuration options. From what I can tell, the key requirement is to keep a record of only the cases that require an account update.

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