You want operators in two separate units to be able to perform work routed to either un it. Which configuration supports this requirement?
To allow operators from two separate units to perform work routed to either unit:
B . On each operator's record, associate the operator with the same workgroup. Associating all operators with the same workgroup, regardless of their unit, allows them to access and perform work routed to the workgroup. This configuration ensures that work can be shared across units within the same group, facilitating collaboration and flexibility in work distribution.
Ryan
1 months agoEstrella
1 months agoIrma
1 months agoSantos
1 months agoArlene
11 days agoMeghann
17 days agoMaybelle
17 days agoTelma
18 days agoWillow
22 days agoJunita
1 months agoOlive
2 months agoCeola
2 months agoShelton
2 months agoMarti
27 days agoRocco
1 months agoFrance
2 months ago