In the first step in a case type, the user compares data on a form to the data on a customer account. If the data matches, the case is resolved. If the data does not match, the user advances the case to update the account.
Management only wants a record of the cases that update an account. What two configuration options do you use to implement this requirement? (Choose two.)
Nakisha
11 months agoMarlon
11 months agoJoesph
11 months agoClemencia
11 months ago