Pegasystems Exam PEGACPDS88V1 Topic 1 Question 16 Discussion

Actual exam question for Pegasystems's PEGACPDS88V1 exam

Question #: 16
Topic #: 1

Customer Decision Hub uses the P*C*V*L arbitration formula to select the next best action for each customer. Which factor in the arbitration formula is calculated by using AI?

ABusiness levers

BContext weighing

CPropensity

DAction value

Show Suggested Answer

Suggested Answer: C

In Customer Decision Hub, the factor in the arbitration formula that is calculated by using AI isPropensity.

by Joye at Jul 08, 2024, 07:02 AM

Limited Time Offer

25%

Off

Get Premium PEGACPDS88V1 Questions as Interactive Web-Based Practice Test or PDF

Contribute your Thoughts:

Submit Cancel

Vashti

30 days ago

I'm going with C) Propensity. It just seems like the most logical choice when it comes to using AI in the Customer Decision Hub formula.

upvoted 0 times

Johnetta

5 days ago

I see your point, but I still think C) Propensity is the best option for AI involvement.

upvoted 0 times

...

Ronnie

14 days ago

I'm leaning towards B) Context weighing. AI could play a big role in that aspect as well.

upvoted 0 times

...

Thea

18 days ago

I agree, Propensity seems like the most AI-driven factor in the formula.

upvoted 0 times

...

Portia

19 days ago

I think C) Propensity is the right choice too. It makes sense to use AI for that factor.

upvoted 0 times

...

Buck

1 months ago

Ha, I bet the answer is C) Propensity. AI is perfect for predicting customer behavior, just like a crystal ball - but with more math and less magic!

upvoted 0 times

...

Dannie

1 months ago

I think A) Business levers is not calculated by using AI, so it's not the correct answer.

upvoted 0 times

...

Teri

1 months ago

Hmm, I'm not sure. Maybe it's D) Action value? Isn't that where the AI comes in to estimate the potential value of each action?

upvoted 0 times

Micah

6 days ago

So, the AI helps in determining the best action for each customer based on their estimated value.

upvoted 0 times

...

Bernardine

13 days ago

Yes, that's correct. It uses AI to estimate the value of different actions.

upvoted 0 times

...

Stevie

19 days ago

I think you're right. AI helps calculate the potential value of each action.

upvoted 0 times

...

Jesse

1 months ago

I'm not sure, but I think D) Action value could also be calculated using AI algorithms.

upvoted 0 times

...

Ria

1 months ago

I think it's C) Propensity. Customer Decision Hub uses AI to calculate the customer's likelihood of taking a certain action, right?

upvoted 0 times

Kristofer

22 days ago

That's right! Propensity is an important factor in the arbitration formula that is calculated using AI in Customer Decision Hub.

upvoted 0 times

...

Teddy

1 months ago

Yes, you're correct! Propensity is calculated using AI to determine the likelihood of a customer taking a specific action.

upvoted 0 times

...

Vicky

1 months ago

I believe it's B) Context weighing, because AI can analyze the context of each customer.

upvoted 0 times

...

Daniel

2 months ago

I think the factor calculated by using AI is C) Propensity.

upvoted 0 times

...