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Pegasystems Exam PEGACPDS88V1 Topic 1 Question 10 Discussion

Actual exam question for Pegasystems's PEGACPDS88V1 exam
Question #: 10
Topic #: 1
[All PEGACPDS88V1 Questions]

U+ Bank promotes credit card offers on its website and uses Pega Customer Decision Hub to personalize the offer for every customer. Now, the bank wants to lower the number of customers that leave the bank by showing a proactive retention offer to high churn risk customers instead. As an NBA analyst, you are tasked with creating a new applicability setting to comply with the new business rule. Which business issue or issues do you modify?

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Suggested Answer: A

To comply with the new business rule of showing a proactive retention offer to high churn risk customers, you should modifythe Retention issue.


by Judy at Apr 26, 2024, 11:04 PM

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Hillary
2 months ago
True, they want retention, so 'A' makes sense. Sales seems unrelated.
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Buck
3 months ago
I’m inclined to agree with user3. They specifically want to focus on reducing churn.
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Wenona
3 months ago
But wouldn’t you also need to modify the Sales issue? Option C sounds plausible.
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Elizabeth
3 months ago
I think the correct answer is A) The Retention issue. The question talks about retention.
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Ruby
3 months ago
Yeah, quite technical. I think it's about modifying business issues.
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Iraida
4 months ago
Did you see the exam question about U+ Bank and Customer Decision Hub?
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