Pegasystems Exam PEGACPDC88V1 Topic 9 Question 30 Discussion

Actual exam question for Pegasystems's PEGACPDC88V1 exam

Question #: 30
Topic #: 9

U+ Bank is facing an unforeseen technical issue with its customer care system. As a result, the bank wants to share the new temporary contact details with all customers over an SMS.

Which type of outbound interaction do you configure to implement this requirement?

AScheduled update

BSecurity event

CCustomer event

DPriority communication

Show Suggested Answer

Suggested Answer: D

A priority communication is a type of outbound interaction that allows you to send urgent messages to customers that are not related to any specific offer or proposition. You can use priority communications to inform customers about important events or changes that affect their relationship with your organization. In this case, the bank wants to share the new temporary contact details with all customers over an SMS, so creating a priority communication is the best option. Verified Reference: [Pega Decisioning Consultant | Pega Academy]

by Ezekiel at Sep 16, 2024, 05:35 PM

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Helaine

1 months ago

I'm going with 'Priority communication'. It's the most appropriate option to get that urgent information out there fast.

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2 months ago

Definitely go for 'Priority communication'. It's the perfect choice to quickly inform all customers about the bank's temporary contact details.

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Wynell

2 months ago

D) Priority communication

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India

2 months ago

A) Scheduled update

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