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Pegasystems Exam PEGACPDC88V1 Topic 8 Question 33 Discussion

Actual exam question for Pegasystems's PEGACPDC88V1 exam
Question #: 33
Topic #: 8
[All PEGACPDC88V1 Questions]

U+ Bank has recently implemented Pega Customer Decision Hub. As a first step, the bank went live with the contact center to improve customer engagement. Now, U+ Bank wants to extend its customer engagement through the web channel. As a decisioning architect, you have created the new set of actions, the corresponding treatments, and defined a new trigger in the Next-Best-Action Designer for the new web channel.

What else do you configure for the new treatments to be present in the next-best-action recommendations?

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Joseph
9 hours ago
Hmm, I think I need to create a channel strategy specifically for the web channel. That seems like the most logical step to ensure the new treatments are properly configured.
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Paris
3 days ago
I believe modifying the Next-Best-Action Framework strategy is also necessary to optimize recommendations for the web channel.
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Carman
4 days ago
I agree with Tonette. It's important to tailor the strategy for the new web channel.
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Tonette
7 days ago
I think we should create a channel strategy specifically for web.
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